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Privacy Policy

Newcomers or experienced Bingo players probably find a better website to play the best Bingo game versions supplying loads of fun. They may share information or their opinions with other players. They may also seek the best tips to outperform their skills on these timeless social games. If you are one of these players and want to have more information about our website, welcome to our Privacy Notice!

We are a new gaming company in the UK and despite our very young age in the iGaming market, we are able to provide the best products and services that meet or exceed players’ expectations. We are devoted to respecting your privacy and protecting the privacy of all our users. By reading this Privacy Policy, you will be aware of how we collect and use information about your use of our website. If you have any questions or complaints with the data protection authority, please feel free to contact us first!

What Data do We Collect?

The meaning of personal data or personal information is any information about an individual that identifies this person or makes him/her identifiable. This personal data, nonetheless, does not include anonymous data which means data where the identity has been removed.

The first type of data that we collect involves unidentifiable data about users. They can include the browser, the language, the operating system you are using, the country, access time, etc.

As for the second type of data that we also collect personal data that include:

  • This individual’s email
  • Technical data such as IP address, screen resolution, browser and keyboard language, time zone, browser type and version, device type and its identifier (for example, UDID, IMEI, or MAC address), operating system, etc.
  • Website usage data (user clicks, duration).

How do We Use this Data?

The law states that Non-Identifiable Aggregated Data derived from your personal data is not considered personal data. As we do not collect any Special Categories of Personal Data about you, this data does not directly or indirectly disclose your identity.

It is worth to be mentioned that we only use your personal data when the law allows us. Your personal data is used in the two most frequently cases:

  1. When your personal data is necessary for our legitimate interests or those of a third party. In this circumstance, your interests and fundamental rights do not override those interests.
  2. Where you allow us to process your personal data on a legal basis. Before sending third party direct marketing communications to you via email, we must obtain your consent. Mind that it is your right you have to withdraw consent to marketing at any time. Please, don't hesitate to contact us!

In addition to the purposes above, we also gather the information that may include your Personal Information for the following legitimate interests and goals:

  • Your personal data is also used to conduct analytics, statistical and research purposes with the goal customize and enhance your needs and interests. For example, when compiling aggregated reports about the usage of certain features related to our service.
  • Your data is also used when we communicate with you and respond to you if you have an issue associated with any information on the website and to keep you informed of our latest updates and email newsletters.
  • When we have troubles, your data may also be used to support and troubleshoot our Services.
  • Your information may also be used where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests.

This type of collected data and the purposes are necessary for our legitimate interests such as to develop our services and products, to grow our business, to survey how people use our services, and to inform our marketing strategy.

The Non-personal Information is used for analytical purposes including:

  • Conducting anonymous analytics to improve and customize our Services to your needs and interests a
  • Testing changes to the Services in order to enhance their functionality.

How do We Collect the Data?

Collecting data requires the user’s consent via the newsletter as well as voluntary information. In one of the most common cases, when the user contacts the support service of the website, we collect data through weblogs and tracking pixels and scripts.

The information collected is related to the following cases:

  • About site visits all URLs and referrals
  • Information from cookies
  • Information from the service provider when used on a mobile device
  • Information from web analytics tools including IP address, browser type and language, access time, and OS.

Сookies Policy & Tracking

To distinguish you from other users of our website, we use cookies which are small files that contain letters and numbers. Every time a user accesses a website, it is stored on his/her internet browser.

What is a cookie used for and why is it important for us?

Using cookies is important for us since they improve our services as well as enhance user experience. With these cookies, we are able to supervise the pages that the user finds more useful or not. On this supervision, we analyse users’ behaviour and usage so that we can offer them a better website.

When you use our website this means that you are acquiescent to the use of cookies. Keep in mind that a cookie does not allow us to access your computer or any information about you unless you accept to share your data with us. You are, however, allowed to manage cookies from your browser. In fact, you can disable or block cookies or delete specific cookie files depending on your choice. Blocking or disabling cookies may, nevertheless, affect some Service features and functions.

How many types of cookies do we use?

Three types of cookies are used on our website and they include:

  • Strictly necessary cookies

Classified as cookies that must be present for our website, these cookies are vital needs to provide the basic functions of our website. They are essential to enable you to sign in to our website members’ homepage.

  • Analytical/performance cookies

When the users close the browser, these cookies are constantly stored on their computer or device. By using third party technologies, these cookies allow us to collect information about how the user uses our website. In connection with these cookies, we have the privilege to use services from Google, VWO, and Hotjar. With these cookies, not only are we able to record your visit to our website but we also gather aggregate information about the websites you have visited and the links you have followed. This allows us to enhance the way our website works by ensuring that visitors can find easily what they are looking for and by providing the most relevant content to them.

The refusal of these cookies may not enable us to monitor the website’s performance and improve the user's experience. We collect, actually, information like the number of visits, average visit duration, pages viewed, and browsers and operating systems used. The collected information by these cookies is unidentifiable personal data and for the visitors in the European Economic Area (EEA), all IP addresses derived from such cookies are anonymous.

  • Functionality cookies

These cookies are used for statistical purposes as they help us to recognise you when you return to visit our website. With these cookies, we are able to greet you by name and remember your preferences including your country or region and your language.

Mind that you are totally free to block cookies but if you block all cookies including essential cookies, your access to every part of our website is limited. To block these cookies, you can activate the settings on your browser allowing you to deny the setting of all or some cookies depending on your choice.

Sharing Personal and Unidentifiable Data about Users with 3rd Parties

We may share Personal and Unidentifiable Data about Users with our advertising partners. This policy aims to improve our performance and minimize the risk of fraudulent activity. Transferring or disclosing Personal Information to other third parties cannot be carried out except these following cases as listed below:

  • If it is required by law, we can disclose the user's personal information.
  • User information is guaranteed to not be used by other websites linked to our site
  • We will disclose your personal information only for the purposes provided in the Privacy Policy and applicable law
  • We may provide our user's personal information for business purposes to companies or subsidiaries.
  • When the website is reorganized, merged, or sold, we may provide all registered information to third parties but before this transfer, we will inform the user.
  • When there is a collaboration with other companies in order to provide information of interest to the users. This can include promotions from different companies.
  • To provide website statistics that are related to site usage, traffic, clicks, and other statistics without revealing the user's identity.

How do We Protect the Collected Information?

You may wonder about our ability to protect the collected data. Mind that we consider information one of our most precious assets and take great care in implementing and maintaining the security of the Services including your personal information.

To ensure the safety of our users' information and to prevent unauthorized data access, we have the privilege to use the Secure Socket Layer (SSL) technology. This standard protocol used for the secure transmission of documents over a network is able to provide a very high level of data security by establishing an encrypted link between a server and a client.

We have set up measures for dealing with any Personal Information breach that we suspect by informing the concerned user and any relevant supervisory authority in accordance with law obviously. You can contact us directly if you feel that your privacy was treated not in accordance with our policy, or if any person tried to offend against our policy.

How Long do We Save Your Information?

Since we collect information to provide better services to all our users, retaining the information we collect depends on our needs.

Your personal data keeping period is, actually, always balanced against the nature, volume, and sensitivity of the Personal Information collected. When we are aware of such errors or inaccuracies, we have the purpose to rectify, fulfill, and eliminate incomplete or inaccurate information. Since we value your privacy and control over your Personal data, you are allowed to request to change and update it at any time by emailing us. You have also the right to request rectification or removal of your personal information and we delete it.

Your Rights Regarding Personal Information

The users have legal rights regarding data protection in relation to their personal data. If you want to be aware of your rights in terms of your personal data on our website, consider reading the following passage.

These are as follows:

  • You can refuse the processing of your data
  • You are totally free to cancel your consent at any time
  • You can file a complaint when you noticed errors or something pursuant to the act
  • You are able to get information about your personal data
  • You can require data processing restrictions
  • You are able to check your data
  • You can request your data and transfer it to another trusted and responsible person.

Underage Users

The services are intended for people aged 18 or over. Since we aim to promote a responsible gaming environment, we endeavour to prevent minors from accessing this website.

On this policy, we do not consciously process the personal data of any person under 18s. Those who are not adults by law do not have, hence, the right to visit our website and to deliver us any personal information. In the event that we become, nonetheless, aware that any personal data of children under 18 is stored, we will follow our internal processes by deleting this data in accordance with your data protection rights.

If you have information or have a reason to believe that a person who has not reached the age of majority has delivered any information with us, please contact us.

Updating "Privacy Policy"

Privacy Policy may be updated from time to time and all changes to this Privacy Policy take effect from the specified date of the last revision.

You are considered to accept such changes in this Privacy Policy when you continue to use our Services after the specified date. If we make essential modifications to this Privacy Policy, please check back from time to time to ensure you are aware of our updated policies.

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